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<TITLE>John B. Chambers: UTCS Computer Facilities</TITLE>
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<H1>UTCS: Computer Facilities</H1>
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<P>
I've been tinkering with Unix systems since 1977, 
and have been involved with 
<!WA0><!WA0><!WA0><A HREF="http://usenix.org/">USENIX</A>
and the greater Unix community on and off since 1982.
Along the way, I've worked at the Geotronics Corporation (Austin),
the 
<!WA1><!WA1><!WA1><A HREF="http://www.utmb.edu/">
University of Texas Medical Branch</A>
(Galveston),
the
<!WA2><!WA2><!WA2><A HREF="http://www.mcc.com/">
MCC research consortium</A>
(Austin),
and as an independent software contractor.
</P>

<P>
Since 1987 I've been employed at the
<!WA3><!WA3><!WA3><A HREF="http://www.cs.utexas.edu/">Department of Computer Sciences</A>
at
<!WA4><!WA4><!WA4><A HREF="http://www.utexas.edu/">The University of Texas at Austin</A>
as a
<!WA5><!WA5><!WA5><A HREF="http://dpweb1.dp.utexas.edu/pnjd/pnjd.wb?TYPE=VIEWL&COMP=0&COMP-ABBR=UTAUS&JOB-TITLE=Sr+Oper+Sys+Spec+++++++&JOB-CLASS-CODE=9365">
Senior Operating Systems Specialist</A>
in the Unix facilities group.
Among other projects, I wrote, and still maintain, custom DBMS software
for the departmental user and inventory databases.
I've also administered our DEC systems (MIPS/Ultrix and Alpha/OSF1),
and I've been the acting UTCS <!WA6><!WA6><!WA6><A HREF="http://webmaster.org/">webmaster</A>
since January 1995.
</P>

<HR>

<P>
The full-time technical staff at UTCS are:
<UL>
  <LI>
    Patti Spencer,
	<I>Technical Coordinator for Equipment and Facilities</I>
</UL>
<UL>
  <LI>
    <!WA7><!WA7><!WA7><A HREF="http://www.cs.utexas.edu/users/jbc/">John Chambers</A>,
	<I>Senior Operating Systems Specialist</I>
  <LI>
    Alan Haggard,
	<I>Microcomputer Applications Specialist</I>
  <LI>
    Pat Horne,
	<I>Computer Systems Development Specialist</I>
  <LI>
    Fletcher Mattox,
	<I>Senior Operating Systems Specialist</I>
  <LI>
    Tommy McGuire,
	<I>Computer Programmer</I>
  <LI>
    Boyd Merworth,
	<I>Senior Operating Systems Specialist</I>
  <LI>
    <!WA8><!WA8><!WA8><A HREF="http://www.cs.utexas.edu/users/pkn/">Kay Nettle</A>,
	<I>Operating Systems Specialist</I>
  <LI>
    <!WA9><!WA9><!WA9><A HREF="http://www.cs.utexas.edu/users/tbone/">Toren Smith</A>,
	<I>Computer Equipment Maintenance Specialist</I>
  <LI>
    Scott Sutcliffe,
	<I>Senior Computer Equipment Maintenance Technician</I>

</UL>
</P>

<P>
Some 
<!WA10><!WA10><!WA10><A HREF="http://www.cs.utexas.edu/users/UTCS/facfaqs/">
facilities information and frequently asked questions</A>
may be found on the departmental WWW server.
If you have other Unix facilities questions or problems, 
you can reach us by email at 
<B><I><!WA11><!WA11><!WA11><A HREF="mailto:unix@cs.utexas.edu">unix@cs.utexas.edu</A></I></B>.
For help with other problems, you should send e-mail to the appropriate
UTCS support mailing list (all are <B><I>@cs.utexas.edu</I></B>, of course):
</P>

<CENTER>
<TABLE BORDER=1 CELLPADDING=3 WIDTH="70%" BGCOLOR="#FFFFDD">
<TR>
  <TD ALIGN=left VALIGN=top>
   <B><I><!WA12><!WA12><!WA12><A HREF="mailto:gripe@cs.utexas.edu">gripe</A></I></B>
  <TD ALIGN=left VALIGN=top> General problems in no obvious category
</TR>
<TR>
  <TD ALIGN=left VALIGN=top>
   <B><I><!WA13><!WA13><!WA13><A HREF="mailto:help@cs.utexas.edu">help</A></I></B>
  <TD ALIGN=left VALIGN=top> Undergraduate instructional laboratories
</TR>
<TR>
  <TD ALIGN=left VALIGN=top>
   <B><I><!WA14><!WA14><!WA14><A HREF="mailto:machelp@cs.utexas.edu">machelp</A></I></B>
  <TD ALIGN=left VALIGN=top> Macintosh software problems
</TR>
<TR>
  <TD ALIGN=left VALIGN=top>
   <B><I><!WA15><!WA15><!WA15><A HREF="mailto:oracle-admin@cs.utexas.edu">oracle-admin</A></I></B>
  <TD ALIGN=left VALIGN=top> Help with Oracle, downtime for oracle.cs, etc.
</TR>
<TR>
  <TD ALIGN=left VALIGN=top>
   <B><I><!WA16><!WA16><!WA16><A HREF="mailto:public@cs.utexas.edu">public</A></I></B>
  <TD ALIGN=left VALIGN=top> Unix software installed in /public or /p
</TR>
<TR>
  <TD ALIGN=left VALIGN=top>
   <B><I><!WA17><!WA17><!WA17><A HREF="mailto:shop@cs.utexas.edu">shop</A></I></B>
  <TD ALIGN=left VALIGN=top> Any computer hardware; CS department PBX
</TR>
<TR>
  <TD ALIGN=left VALIGN=top>
   <B><I><!WA18><!WA18><!WA18><A HREF="mailto:udb@cs.utexas.edu">udb</A></I></B>
  <TD ALIGN=left VALIGN=top> Accounts, passwords, groups, mail aliases
</TR>
<TR>
  <TD ALIGN=left VALIGN=top>
   <B><I><!WA19><!WA19><!WA19><A HREF="mailto:unix@cs.utexas.edu">unix</A></I></B>
  <TD ALIGN=left VALIGN=top> Unix o/s and software installed in /lusr
</TR>
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<P>
It may take <B>much longer</B> for your mail to be routed to the right 
person(s) if you mail to individual staff members instead of using a
mailing list.
</P>

<P>
The UTCS department staff does not deal with the University facilities.
Such problems <B>must</B> be handled by calling the UT Physical Plant:
</P>

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<P>
<TABLE BORDER=1 CELLPADDING=3 WIDTH="70%" BGCOLOR="#FFFFDD">
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  <TD ALIGN=left VALIGN=top>
    <B>471.7221</B>
  </TD>
  <TD ALIGN=left VALIGN=top>
    Physical Plant planning and scheduling,
    for problems with UT buildings, plumbing, flooding,
    heating and cooling, light bulbs, insects, etc.
    <HR>
    Also:
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    <TABLE CELLPADDING=0 CELLSPACING=5>
      <TR>
        <TD ALIGN=left VALIGN=top><B><I>
          Fax<BR>
          TxMail<BR>
          Internet<BR>
          Campus<BR>
        </I></B></TD>
        <TD ALIGN=left VALIGN=top>
          471.8788<BR>
          PPHLP<BR>
          <!WA20><!WA20><!WA20><A HREF="mailto:pphlp@utxdp.dp.utexas.edu">
          pphlp@utxdp.dp.utexas.edu</A><BR>
          PP1 1.120  H7015<BR>
        </TD>
    </TABLE>
    </CENTER>
  </TD>
</TR>

<TR>
  <TD ALIGN=left VALIGN=top>
    <B>471.2020</B>
  </TD>
  <TD ALIGN=left VALIGN=top>
    If such problems are <B>urgent</B> and must be reported
    outside normal working hours.
  </TD>
</TR>

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